HE-HELP ransomware is designed to target employees of business organisations to extort moneyReasons not to pay upQuick SummaryWays to identify ransomware infiltration attempts through spamUninstall HE-HELP ransomware virus from your PC
This particular cyber threat has been spotted spreading in the second half of June 2020 via malicious spam e-mails. Victims whose computers are infected are provided with the message from cybercriminals. It states that all information that is stored on the device is encrypted and the executive of the company should pay an unspecified amount of money to decrypt it. Attackers ask to send 3 small encoded files via e-mail and include the company name in the subject field. As a result, the crooks promise to respond with decrypted files as proof that they have HE-HELP decryptor and indicate the amount of the ransom that must be paid for it. Furthermore, they suggest to contact them within the first 24 hours of the infection in order to get the so-called best price. Otherwise, they claim to publish the confidential files of the company if the CEO does not comply with the demands. This technique helps to intimidate people and ensure that they are more willing to pay the ransom.
Reasons not to pay up
Even though the decryption key for HE-HELP virus is a unique tool that cannot be reproduced, we do not recommend trying to get in contact with the attackers under any circumstances. Ransomware-type infections are highly dangerous. Yet, many companies store backup copies of their data that can be used to restore encrypted files without paying enormous amounts of money to the attackers. This is a far more reliable method to get back locked information than collaborating with the crooks. Although, you should first start HE-HELP removal before performing any other actions or trying to restore affected files. The only safe way to get rid of the infection is to either get professional in-person help or install a strong malware removal software that could manage to uninstall all ransomware-related components and clean your system. Our experts advise using RESTORO for file-encrypting virus elimination. Note that you must remove HE-HELP ransomware virus as quickly as possible. Many computers within the company are connected to an intranet that could lead to a quick spread of the file-encrypting virus on all systems within the business organization. In this case, virus elimination would be a more complicated process with even more damaging consequences than it already is. Thus, do not hesitate and run a full system scan with a reputable antivirus immediately.
Quick Summary
Ways to identify ransomware infiltration attempts through spam
Most file-encrypting viruses like HE-HELP virus or DHARMA try to infiltrate the system via malicious spam e-mails that are sent to an uncountable number of different accounts. Usually, it contains a link to the ransomware distribution source that triggers an immediate installation. Those who fail to identify malware infiltration attempts end up with locked data. Although, there are a few simple steps to follow if you want to spot an attempt to infect your computer. Developers of malicious programs try to benefit from people living a hectic lifestyle that are usually in a hurry. They create e-mails that resemble messages from popular companies or social media apps that encourage them to visit the attached link. Note that you should open electronic letters only from the people you know. Always check the e-mail address and try to look for misspells or other errors if it includes a company name. Furthermore, e-mails with HE-HELP ransomware might look like legitimate messages but they do not only often include grammar mistakes but also end up in the junk or spam box. We advise our readers to never open such letters and delete them right away. Otherwise, you risk infecting your computer with dangerous ransomware or other malicious cyber threat. Keep in mind that some file-encrypting viruses might hide as suspicious links on various unverified websites. Therefore, you should refrain from visiting dubious pages and especially downloading content from them. This way, you will reduce the chances of crypto-malware infiltration on your system. For double security get an antivirus running on your computer at all times.
Uninstall HE-HELP ransomware virus from your PC
Ransomware viruses require users to either get help from tech experts in-person or install a top-notch malware removal software to clean their systems. The majority of file-encrypting viruses even block access to such tools. Thus, you should boot your system into safe mode if you want to start HE-HELP removal from your PC. This action will help to decontaminate the infection and start the elimination procedure. Once you run a full system scan with a reputable malware removal tool and remove HE-HELP ransomware virus from your system, we suggest scanning with RESTORO to repair virus damage caused by the ransomware. Then, you can head to data recovery. The safest way to get back the lost files is to use the latest backup copy from the Cloud. Do not install dubious third-party decryptors as they might appear to be malware and damage your system even worse. OUR GEEKS RECOMMEND Our team recommends a two-step rescue plan to remove ransomware and other remaining malware from your computer, plus repair caused virus damage to the system: GeeksAdvice.com editors select recommended products based on their effectiveness. We may earn a commission from affiliate links, at no additional cost to you. Learn more. Get INTEGO ANTIVIRUS for Windows to remove ransomware, Trojans, adware and other spyware and malware variants and protect your PC and network drives 24/7. This VB100-certified security software uses state-of-art technology to provide protection against ransomware, Zero-Day attacks and advanced threats, Intego Web Shield blocks dangerous websites, phishing attacks, malicious downloads and installation of potentially unwanted programs. Use INTEGO Antivirus to remove detected threats from your computer. Read full review here. RESTORO provides a free scan that helps to identify hardware, security and stability issues and presents a comprehensive report which can help you to locate and fix detected issues manually. It is a great PC repair software to use after you remove malware with professional antivirus. The full version of software will fix detected issues and repair virus damage caused to your Windows OS files automatically. RESTORO uses AVIRA scanning engine to detect existing spyware and malware. If any are found, the software will eliminate them. Read full review here.
Alternative software recommendations
Malwarebytes Anti-Malware
Method 1. Enter Safe Mode with Networking
Before you try to remove the virus, you must start your computer in Safe Mode with Networking. Below, we provide the easiest ways to boot PC in the said mode, but you can find additional ones in this in-depth tutorial on our website – How to Start Windows in Safe Mode. Also, see a video tutorial on how to do it: Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10 users Now, you can search for and remove HE-HELP ransomware files. It is very hard to identify files and registry keys that belong to the ransomware virus, Besides, malware creators tend to rename and change them repeatedly. Therefore, the easiest way to uninstall such type of a computer virus is to use a reliable malware removal program. In addition, we suggest trying a combination of INTEGO Antivirus (removes malware and protects your PC in real-time) and RESTORO (repairs virus damage to Windows OS files).
Method 2. Use System Restore
In order to use System Restore, you must have a system restore point, created either manually or automatically. Instructions for Windows XP/Vista/7 users Instructions for Windows 8/8.1/10 users After restoring the system, we recommend scanning the system with antivirus or anti-malware software. In most cases, there won’t be any malware remains, but it never hurts to double-check. In addition, we highly recommend checking ransomware prevention guidelines provided by our experts in order to protect your PC against similar viruses in the future. Removing spyware and malware is one step towards cybersecurity. To protect yourself against ever-evolving threats, we strongly recommend purchasing a Premium version of Malwarebytes Anti-Malware, which provides security based on artificial intelligence and machine learning. Includes ransomware protection. See pricing options and protect yourself now.
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